Delivery & Refund Policy

How much you charge for shipping?
bigThela.com provides free delivery on all items if your total order amount is more than  Rs. 1000. Rest are charged as per weight, only oversize products such as printers, scanners, DVD players, TVs and music systems may be subject to additional packaging and handling charges.

What is the estimated delivery time?
For areas serviced by reputed couriers take be 5 business days. For other areas, Government Registered SpeedPost will be used, which may take time depending on location. You know government service.

What are your business days?
Business days exclude public holidays and Sundays. Yes, we spend sundays in our bed.

Do you provide any information?
With every order, we send email containing order details. Once we ship item(s), we send another email containing shipping details.
We deliver only in India.

We bear no responsible for delays due to courier/shipping company, and for delays due to natural calamity God helps all.

Please call us or e-mail us if you have any questions.